Privacy Policy - Taastee

1. Introduction

This Privacy Policy explains how Taastee processes personal data when providing Services and managing the Website. We are committed to protecting your privacy and ensuring your personal information is handled responsibly.

2. Data Controller

Personal data controller is Taastee.

3. What Personal Data Are We Processing?

We process your personal data for multiple purposes when you register for the Services, carry out activities in your profile, or visit our Website. In certain cases, processing is necessary to provide the Services. Where it is not strictly necessary, we will indicate that and provide a choice.

3.1 Informative Test Data

The information that you enter when you do the informative test on our Website is not stored or otherwise recorded in our information systems.

4. User Registration and Profile Management

To register new users, identify existing users, grant access to an existing profile, and administer profiles, we process your name, surname, email address, phone number, gender, age, as well as other data indicated during registration.

Personal data category: Email address, phone number, name, surname, age, gender, and other registration information.

Legal basis for processing: Processing is necessary for the performance of a contract concluded with you and to provide the Services.

Retention period: Data is retained while you are a registered user. When you delete your profile, we may retain data required to fulfill legal obligations (e.g., tax).

5. Personalized Services

To provide personalized Services (e.g., a diet and nutrition plan, tips and suggestions), we process the data you disclose regarding your eating habits, health status, pregnancy or breastfeeding, and other health‑related data. This is a special category of personal data and is processed with your explicit consent.

Personal data category: Information on your health, smoking habits, pregnancy, breastfeeding, illnesses, medication, diet choices, weight and height.

Legal basis for processing: Processing is based on your explicit consent to receive the Services.

Retention period: Data is retained while there is a valid consent. When consent is withdrawn, provision of Services is stopped. If you delete your profile, this data is deleted unless retention is required by applicable laws.

6. Legal Compliance

To comply with applicable laws (e.g., processing of payments and accounting obligations), we process information related to your payments.

Personal data category: Information on your payments, your place of residence.

Legal basis for processing: Processing necessary for compliance with a legal obligation.

Retention period: Data retained for as long as required under applicable law.

7. Marketing Communications

To inform you about news and promotions and send you personalized advertising or other marketing communication, we process your name, email address and/or phone number. You will only receive such information if you have consented when registering. You may withdraw your consent at any time by contacting our customer support; we will register this within a reasonable period.

Personal data category: Name, surname, email address and/or phone number.

Legal basis for processing: Processing based on your consent.

Retention period: Data is retained while there is a valid consent. When consent is withdrawn, we cease processing for this purpose.

8. Marketing Strategy and Analytics

For developing a marketing strategy, client segmentation, and analysis of our Services, we may process data you indicated during registration (e.g., gender, chosen Services) as well as certain information obtained from cookies.

Personal data category: Gender; information from cookies (e.g., IP address, device used, browser type, time and date of email opens/unsubscribes/blocks, clicks, interaction with the Website).

Legal basis for processing: Processing necessary for our legitimate interests to improve and develop our business.

Retention period: If you delete your profile, some information may be retained in anonymized and aggregated form.

9. Customer Service

To provide customer service and resolve issues related to our Services, we process your name, contact information, profile data and any other information you provide during communication with our consultants or customer service specialists.

Personal data category: Name, surname, email address and/or phone number, profile information, any other relevant information provided during consultation.

Legal basis for processing: Processing necessary for our legitimate interests to ensure quality of Services, resolve issues and protect our legal interests and rights.

Retention period: Data is retained until the purpose is achieved or deleted when you delete your profile, unless retention is required to protect our legal rights.

10. Security and Protection

To ensure protection and security of our database, internal systems, the Website and other infrastructure, and to oversee the use of our Services, we may process technical information acquired from cookies, log files and similar technologies.

Personal data category: Your IP address, device information, browser type and version, time zone, various metadata, information on access to the Website and profile, interaction with the Website, entry and correction of data and other information for the stated purpose.

Legal basis for processing: Processing necessary for our legitimate interests to ensure IT security and reliable, continuous, secure business.

Retention period: Data retained for 12 months.

11. Profiling

To estimate, predict and offer you the most appropriate plan, and help you achieve your goals, we may collect and analyse certain types of user information (profiling). We use accurate, minimal data (e.g., correlation of weight change with a nutrition plan) based on our legitimate interests. We do not make automated decisions that have legal or similarly significant effects. This helps us offer plans successful for users with similar parameters.

12. Data Retention and Deletion

We process personal data as long as any of the above processing purposes or legal bases is valid, considering legal obligations and retention periods, legitimate interests, and your instructions (e.g., consent withdrawal). When processing purposes or legal bases no longer exist, we delete or anonymize data.

13. Sharing of Your Personal Data

We cooperate with service providers and data processors supporting our Services (hosting, email and content delivery, invoicing and payments, marketing, accounting, legal, IT, and other services). They receive only necessary data, process it under our instructions, and must ensure protection per applicable laws and agreements.

Access to personal data is limited to authorized Taastee personnel bound by confidentiality and needing the data to perform their duties. In certain situations, we may be legally required to share information with law enforcement or government authorities, or to bring, enforce or defend legal claims.

14. Your Rights

You have the following rights regarding your personal data:

Right to access: You can request access to your personal data and receive information we process about you within one month.
Right to correction: You can correct your data by contacting us or updating your profile.
Right to object: If we process data based on legitimate interests, you may object; we will stop processing unless we demonstrate compelling legitimate grounds.
Right to withdraw consent: You may withdraw consent at any time (does not affect prior lawful processing).
Right to deletion: You may request deletion of your data; note we cannot delete data we must retain under law.
Right to complain: If you believe we have not fulfilled our obligations or violated your rights, you may submit a complaint to the relevant supervisory authority.

We may need to verify your identity before fulfilling a request. If you request deletion or object to processing required to provide the Service, we may be unable to provide Services or they may be hindered.

15. Contact Information

If you have any questions concerning this Privacy Policy or wish to exercise your data subject rights, please contact our customer support at [email protected].

16. Changes to This Policy

We reserve the right to change and amend this Privacy Policy from time to time. The amendments take effect as soon as they are uploaded to the Website. In the event of a material change, we may notify you by posting a notice in your profile, on the Website, or by email.

Our Commitment

Our service is delivered with a commitment to your health journey. We provide convenient online meal planning for daily life. Based on your goals, schedule and tastes, we create balanced weekly meal plans using simple ingredients.